Symbio Laboratories respects the privacy of all individuals and is committed to ensuring that all directors, managers and employees comply with relevant Privacy legislation and standards:
The Australian Privacy Act 1988 and
The Australian Privacy Principles
Personal information collected by Symbio Laboratories through its business activities will be kept on a secure server when an individual calls our customer service line, write to us or contact us through our website or email. We may collect personal information if we contact you for the purpose of marketing our services. The accuracy of information collected by Symbio Laboratories is important to us and would welcome any change or corrections to maintain accurate records.
Symbio Laboratories will hold a variety of information such as contact details, copies of information exchanged between individuals, and, in certain circumstances, bank account details for the purpose of providing a service to our customers.
Symbio Laboratories will hold and collect the following information when a person accesses our website:
Symbio Laboratories will take all reasonable steps to protect your personal information. This includes the storing of personal information collected by Symbio Laboratories in a password protected databases. In the event where personal information is no longer required, Symbio Laboratories will take all reasonable steps in destroying your personal information.
Symbio Laboratories will only use or disclose your personal information for the purpose for which it was collected. If we are required to release your personal information, Symbio Laboratories will:
The information collected by Symbio Laboratories will be used for a variety of reasons such as business transactions, credit checks, collecting overdue payments, complaint management and the sales and marketing of our services. To perform this function, we may be required to disclose your personal information to:
Where Symbio Laboratories discloses your personal information to third parties, we will require that third party to abide by the Privacy Laws and Acts. At no time will Symbio Laboratories disclose or sell your personal information to any unrelated third parties without prior permission.
Cookies Are Used To:
Your internet web browser can be configured to reject and delete cookies, however, this may cause our website to have limited functionality.
Symbio Laboratories website uses third party applications such as YouTube to provide you with relevant information. This third-party application may have embedded cookies or other technologies associated with it. Symbio Laboratories will not collect your personal data through this online platform. Refer to the privacy policies of Youtube for more details.
If you wish to access, update any personal information or provide feedback or concerns about Symbio Laboratories Privacy procedures, please contact our Customer Service department (details below) and provide as much information as possible.
If you feel there has been an unwarranted invasion to your private information, please contact Elizabeth Chester, Customer Service Manager on 1300 703 166.
Attn: Ms Elizabeth Chester
PO Box 4312
EIGHT MILE PLAINS QLD 4113
T: 1300 703 166
F: +61 7 3219 0333